Wednesday, July 10, 2015

Here are the 4 main reasons that we decided to sign up for the HI’s Quality and Sustainability Management System

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1. To Work with a management system that has been developed for Hostels and is tailored for our hostel

2. Receive dedicated Guest Intelligence Reports from ReviewPro – an online reputation management analytics system that provides guest insights from 200+ OTAs and review sites in 75+ languages

3. Get access to guidelines, templates and best practices developed by the HI network experts to give you all the insights needed to implement the system

4. The HI-Q&S Management system is recognised by the Global Sustainable Tourism Council (GSTC)

We don`t seek any shortcuts

We view HIQ&S as a long-term investment, as it is not a quick solution and will require discipline to follow up and execute year in and year out. This is important to us as it helps deliver the HI mission that is to ensure operational efficiency, risk management and customer satisfaction, while also helping the hostel make informed decisions and be part of a global coomunity of responsible travelers.

The certification provides us with a framework to work on continious improvement and highlight things that work for us and our guests, to correct the bad and focus on repeating the good; which is to provide first class customer service towards our guests and members.

Did you know…
HIQ & S certified hostels score an average of 88% guest satisfaction, which is 5% more that our non-certified hostels.

Read more about HIQ&S HERE Read our sustainable policy
The Traveller’s Role in Green Travel For the traveller, travelling green may be very similar to your habits at home. Travellers can: reduce carbon emissions by using public transportation on the ground or offsetting emissions from their flight; fill reusable water bottles with boiled or filtered water instead of buying bottled water in countries where the tap water isn’t drinkable; take extra efforts to find recycling facilities for their plastic and paper waste on the road; stay in an environmentally-mindful hotel; patronize restaurants that serve local produce; book trips with tour operators that work to lower their environmental footprint. Beyond their own behaviour, it’s important for green travellers to consciously support green businesses with their spending decisions. Travel Companies’ Role in Green Travel From hotels to tourism bureaus to tour operators, travel businesses create green travel opportunities for visitors in a variety of ways. They may use energy efficient methods to reduce their emissions or purchase produce and other perishable products locally to cut down on emissions from long-distance imports. They may set up linen reuse programs and offer guests filtered water or create comprehensive recycling programs for glass, plastic, paper, and metal waste. Green travel businesses often go by many other names: eco-friendly, environmentally-conscious, or just eco. What is Green Travel? In the end, green travel is both a way of physically travelling and a way for travel businesses to conduct their operations. It respects the environment through responsible behaviours and offsets, or lessens the negative effects of tourism on the environment.
Through demands for commodity payments, safer working conditions and environmental protection, production and trade according to the Fairtrade standards contribute to more sustainable agriculture and a better life for farmers and workers in Africa, Asia and Latin America. Fairtrade is the world's most well-known and recognized fair trade certification and marking scheme. Fairtrade facilitates closer contact between commodity producing farmers and workers, commercial players who buy and sell the raw materials, and consumers who buy the finished product. We at HI Oslo Haraldsheim are proud to deliver fair trade products under the breakfast table, at the coffee machine and during major events.


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“Haraldsheim, et naturlig møtested for reisende fra hele verden ” - Harald Mo - Manager